Privacy Policy

Backslash Partners Co., Ltd. (the “Company”) establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to handle related complaints promptly and smoothly.

Article 1 (Purposes of Processing Personal Information)

The Company processes personal information for the following purposes. Personal information being processed will not be used for purposes other than those stated below, and if the purpose of use changes, the Company will take necessary measures such as obtaining separate consent in accordance with Article 18 of the Personal Information Protection Act.

Provision of goods or services
The Company processes personal information for purposes including service provision, sending contracts and invoices, providing content, customized services, identity verification, age verification, payment and settlement, and collection of receivables.
Handling complaints
The Company processes personal information for purposes including verifying the identity of complainants, confirming complaint details, contact and notification for fact-finding, and notifying processing results.
Receiving development inquiries and responding to consultations
The Company processes personal information for development inquiries submitted through the website, quotation guidance, consultation responses, and future communications.

Article 2 (Processing and Retention Period of Personal Information)

① The Company processes and retains personal information within the retention and use period stipulated by law or within the retention and use period agreed upon when collected from the data subject.

② The processing and retention periods for each category are as follows:

Provision of goods or services: Until completion of supply of goods/services and completion of payment and settlement
Complaint handling: 3 years after closure of the complaint
Development inquiries and consultations: Stored for 1 year from the date of inquiry, then destroyed
However, if the user has given separate consent, the Company may retain data for the agreed period.

Article 3 (Items of Personal Information Processed)

The Company processes the following categories of personal information:

Website membership registration and management
- Required: name, email address, contact information
- Optional: none
Provision of goods or services
- Required: name, address, contact information, payment information, etc.
Complaint handling
- Required: name, contact information, email, complaint details, etc.
Development inquiries and consultations
- Required: company name, contact person name, contact information, email, description of the development service, budget range, acquisition channel
Information automatically generated and collected during use of internet services
- IP address, cookies, MAC address, service usage records, access logs, etc.

Article 4 (Provision of Personal Information to Third Parties)

In principle, the Company does not provide personal information of data subjects to external parties. Exceptions apply only in the following cases:

Where separate consent has been obtained from the data subject
Where required by law or upon request from an investigative agency

Article 5 (Rights, Obligations, and Methods of Exercise for Data Subjects)

① Data subjects may exercise the following rights related to personal information protection against the Company at any time:

Request to access personal information
Request correction if there are errors
Request deletion
Request suspension of processing

② The above rights may be exercised in writing, by email, by telephone, etc., and the Company will take action without undue delay.

③ If a data subject requests correction or deletion of errors, the Company will not use or provide the personal information until the processing is completed.

④ The above rights may be exercised through a legal representative or an authorized agent; a power of attorney may be required when exercising through an agent.

⑤ Data subjects must not infringe on their own or others’ personal information or privacy in violation of applicable laws.

Article 6 (Destruction of Personal Information)

① The Company destroys personal information without delay when the retention period has elapsed or the purpose of processing has been achieved.

② Where retention is required by law, the Company stores such information in a separate database.

③ Procedures and methods for destruction are as follows:

Procedure: Personal information subject to destruction is selected, approved by the person responsible for personal information protection, and then destroyed.
Method: Electronic files are destroyed using technical methods that make recovery impossible; paper documents are shredded or incinerated.

Article 7 (Measures to Ensure Security of Personal Information)

The Company takes the following measures to ensure the security of personal information:

Administrative measures: internal management plans and regular training
Technical measures: access control management, encryption of unique identification information, installation of security programs
Physical measures: access control for server rooms and document storage areas

Article 8 (Installation, Operation, and Refusal of Automatic Personal Information Collection Devices)

① The Company uses cookies to provide customized services.

② Cookies are stored in the user’s browser and may be used to analyze usage patterns, etc.

③ Users may refuse cookie storage through browser settings; refusal may limit some customized services.

Article 9 (Personal Information Protection Officer and Responsible Department)

The Company designates a personal information protection officer as follows to oversee personal information processing and to handle complaints and remedies:

Personal Information Protection Officer
- Name: Juhyun Song
- Contact: contact@backslash.co.kr / 1555-2440

Article 10 (Requests to Access Personal Information)

Data subjects may file a request to access personal information under Article 35 of the Personal Information Protection Act with the department below:

Department receiving access requests: Customer Support
Contact: contact@backslash.co.kr

Article 11 (Remedies for Infringement of Rights)

Data subjects may contact the following institutions for damage relief, counseling, etc., regarding infringement of personal information:

Personal Information Infringement Report Center (KISA): ☎ 118 / privacy.kisa.or.kr
Personal Information Dispute Mediation Committee: ☎ 1833-6972 / www.kopico.go.kr
Supreme Prosecutors’ Office Cyber Investigation Department: ☎ +82-2-3480-3573 / www.spo.go.kr
National Police Agency Cyber Bureau: ☎ 182 / cyberbureau.police.go.kr

Article 12 (Changes to this Privacy Policy)

This Privacy Policy is effective from July 9, 2025, and may be changed in accordance with laws and Company policies. When changed, the Company will notify users in advance through the website.